Why ilarna?
We want to look after those who need support and those who provide it. We get it. Arranging support is an important decision – a personal one that requires trust and reassurance.
Our customer experience team
Our compassionate Customer Experience Team are available 7 days a week to support and guide you through your journey, whether you’d prefer to phone, email or live-chat with us. We’re always here for you.
Power of choice
You choose your ilarna Personal Assistant emphasising the importance of your support, your choice and your plan.
Quality Assurance
Your relationship with an ilarna Personal Assistant ensures a promise of support at home that feels like family – trustworthy, warm and reliable.
Discovery Session
A complimentary offer to start a trusting relationship with your ilarna Personal Assistant in the comfort of your own home.
Insights Report
Enjoy full visibility when support is taking place — with a focus on quality, reliability, and reassurance that your loved one is happy and safe.
Making support accessible to all
You can save up to 25% by using ilarna services, we believe finding warm, reliable and tailored support should be accessible and affordable which is why we’re open and honest with our pricing and have no hidden fees.
Our commitment to you.
Our compassionate Customer Experience Team is here to ensure that your journey is comforting and stress-free.
Who we are.
We are a team of dedicated professionals focused on helping people live well, connected and independent at home.
What we do.
We understand every client is unique. Our team is equipped to provide tailored solutions that fit your specific needs.
We are ready to help.
We are available 7 days a week to support, through phone, email or live chat.