Adam Broad, COO of ilarna
Recently, the NHS published its ambitious 10-year vision for improving healthcare in England. With a focus on prevention, personalisation, digital innovation, and delivering more care in the community, the plan aims to transform how services are delivered, reduce pressure on hospitals and improve health outcomes for patients.
At the heart of this vision is a shift away from reactive, hospital-based care toward integrated, person-centred support, particularly for people with complex needs, long-term conditions and disabilities. The goal is to help individuals live independently for longer, with more choice and control over the care they receive.
This is where ilarna plays a crucial role.
Aligning with NHS Priorities
ilarna is designed to empower individuals and families to access high-quality, home-based care that is flexible, responsive and rooted in dignity. The platform and service model directly support several key priorities of the NHS Plan:
1. Personalised Care
The NHS aims to give people more say in their care. ilarna’s approach is built around choice, autonomy and control, helping individuals create bespoke care packages that reflect their unique circumstances, preferences and goals.
2. Integrated Community-Based Care
By working alongside NHS discharge teams, social workers, case managers and other community services, ilarna helps facilitate safe and seamless transitions from hospital to home, reducing delayed discharges and preventing avoidable readmissions.
3. Support for People with Complex Needs
Whether supporting someone with a spinal cord injury, learning disability, or age-related frailty, ilarna provides skilled, specialist ilarna Personal Assistants who are trained to manage complex clinical and social needs, reducing reliance on bedded care settings.
4. Digital-First Care
The NHS Plan commits to making digital services mainstream. ilarna leverages technology to streamline assessments, monitor care delivery and maintain communication between families, care teams and professionals, enhancing transparency and responsiveness.
5. Prevention and Proactive Support
By enabling early intervention and ongoing, relationship-based care in familiar settings, ilarna helps prevent health deterioration, loneliness and crisis events, especially among vulnerable or isolated populations.
Making the Plan Real: ilarna in Action
Delivering the NHS Plan requires innovation, not only in technology but in how care is commissioned, delivered and experienced. ilarna collaborates with Integrated Care Systems (ICSs), local authorities, NHS Trusts and personal health budget holders to deliver solutions that:
- Reduce system pressure by preventing admissions and facilitating timely discharge
- Optimise funding use, whether via direct payments, continuing healthcare, or personal budgets
- Improve user experience, ensuring care feels personal, empowering and human
Conclusion
The NHS Plan lays out a compelling roadmap for the future of health and care in England. But realising its vision depends on scalable, people-centred partners who can bridge the gap between ambition and delivery.
ilarna is proud to be one of those partners, working every day to redefine how care is valued, and to restore dignity, independence and choice to those who need it most.