Whether this is your first time looking for a care assistant or you’ve been in this situation before – arranging care can be overwhelming and it’s difficult to know where to start. At ilarna, we’re here for you. To help make your journey as comforting and stress-free as it can be, we guide you through the entire process for your peace of mind that you or your loved ones are being safely looked after. So, you can focus on what really matters; family.
Before you arrange care there are some things to consider. Here are our tips and tricks.
Tip one:
Get specific. Having tailored care solutions that are specific to you and your unique needs is essential to ensure you receive the highest quality of care possible. Our ilarna matching service is a wonderful tool for this; our Customer Experience Team will ask all about your care plan and determine the skills and specialisms you require. We will then match you with an ilarna Personal Assistant with experience in those skills, ensuring a promise of high-quality care.
Tip two:
Explore your options. With ilarna you have access to a vast community of ilarna Personal Assistants, all with experience in your selected requirements. You have the freedom to browse through profiles and learn more about each ilarna Personal Assistant. Our Customer Experience Team will present you with a selection of profiles, each profile is designed to highlight an ilarna Personal Assistants’ skills and specialisms for your peace of mind but are also designed to help you learn more about them as people. What are their hobbies? What do they like to do outside of work? This process allows you to connect with people.
Tip three:
Connect as much as possible. Connecting and communicating with your carer / ilarna Personal Assistant before you book a session is a helpful way of seeing if you click on a more personal level to help build that foundation relationship. Our ilarna services encourage you to connect with ilarna Personal Assistants before committing to sessions. This is a great way to learn more about your ilarna Personal Assistant and see if they’re the perfect fit!
Tip four:
Focus on building comfort and trust. We understand that inviting a carer / ilarna Personal Assistant into your home for the first time can be daunting, which is why we’re so passionate about connecting and building that foundation of trust before your first session is booked. With your ilarna Personal Assistant, your first session with them will be a much more comforting experience!
Arranging care can be difficult – but with ilarna it doesn’t have to be.
