Alex Moran, CEO of ilarna
Case managers supporting clients with traumatic brain injuries (TBI) face a complex and sensitive challenge, helping individuals rebuild their lives while navigating an often-fragmented health and care system. At ilarna, we understand the clinical, emotional and logistical intricacies involved in caring for people with TBI, and we work in close partnership with case managers to deliver seamless, high-quality care in the home and community.
Person-centred care that reflects the individual
Each traumatic brain injury is unique and so is every recovery journey. ilarna provides bespoke home care packages tailored to the cognitive, physical, behavioural, and emotional needs of each client. Specialist ilarna Personal Assistants receive targeted training to support individuals with TBI, including in areas such as managing behaviours that challenge and enabling communication.
This personalised approach not only ensures better outcomes for clients but also gives case managers peace of mind that care plans are being implemented with accuracy, flexibility and dignity.
A trusted clinical partner
ilarna’s team includes registered nurses and clinical leads who work alongside case managers to ensure clinical governance and risk assessments, and goal setting is handled with professionalism. We provide regular reports, participate in MDT reviews and adapt quickly to changing care needs, offering the responsiveness and transparency that complex cases require.
Whether supporting clients with mobility needs or neurological rehabilitation goals, we ensure clinical integrity is maintained in every aspect of care delivery.
Enabling independence and rehabilitation
We believe home care should empower, not just support. That’s why we align our service with rehabilitation goals, whether that’s improving daily living skills, fostering community participation, or facilitating supported employment or education. ilarna Personal Assistants are rehabilitation-aware and work closely with therapists and case managers to promote progress, not dependency.
Communication that keeps you in control
Case managers value clear, timely, and proactive communication. ilarna ensures seamless coordination through a dedicated point of contact, regular updates, outcome reporting, and on-call support. We understand the importance of being able to rely on a care partner who anticipates rather than reacts.
A commitment to quality and continuity
Continuity of care is essential for TBI clients. ilarna works hard to minimise staff turnover, match ilarna Personal Assistants based on personality and experience, and build long-term relationships that foster trust. We operate with robust compliance, safeguarding practices and transparent quality monitoring, because stability and safety are non-negotiable.
Supporting case managers, enhancing lives
At ilarna, we’re your partner in delivering outstanding outcomes for clients with traumatic brain injuries. By combining compassion, clinical excellence and rehabilitation-focused care, we help case managers do what they do best: advocate, coordinate, and change lives.
If you’re a case manager seeking a trusted home care partner for your TBI clients, get in touch; we’d love to help.