The NHS 10-Year Health Plan sets out a bold, necessary ambition: to reimagine support facilitation, moving services closer to home, making them more personalised, and harnessing digital innovation to transform lives.
These aren’t just future aspirations; they are realities we deliver every day. But achieving the NHS’s vision at scale requires strong partnerships, proven models and a commitment to inclusivity. Here’s how ilarna bridges ambition and action.
Bringing support closer to home
The plan’s emphasis on neighbourhood health services and integrated community support is at the heart of what ilarna does. Our model supports people to live independently, with high-quality, home-based support tailored to their needs and preferences.
But we know ambition alone isn’t enough. Making this a reality across England requires:
- Deep integration with NHS discharge and community teams to ensure seamless transitions from hospital to home.
- Co-created support plans that respect each individual’s goals, strengths and circumstances.
- Flexibility at scale, enabling rapid responses as population needs change.
At the centre of this are ilarna Personal Assistants, dedicated professionals who support daily living with empathy and skill. They provide support at home that feels like family, building trusted relationships that honour dignity, independence and personal choice.
Personalisation as standard practice
The NHS aims for 95% of people with complex needs to have personalised care plans by 2027 and for personal health budgets to reach 1 million people by 2030. These are transformative targets, and ilarna is ready to help make them real.
We deliver person-centred support in partnership with NHS teams, Integrated Care Systems and local authorities. Our approach treats individuals and families as active partners, not passive recipients of support.
Digital-first, inclusive support for all
Digital innovation underpins much of the NHS’s vision. But achieving it equitably demands technology that works for everyone, including those with limited digital access or complex needs.
ilarna’s platform is built for this:
- Empowering people to manage their support, book appointments and communicate with professionals.
- Ensuring digital tools remain intuitive, accessible and supportive of diverse user needs.
- Bridging the gap between innovation and inclusion so that no one is left behind.
Looking ahead: partnership for impact
The next decade will define the health and support system for generations. Delivering on the NHS’s ambition requires not just providers, but partners who share responsibility for outcomes, challenge the status quo and innovate in service of people’s lives.
We stand ready to be that partner:
- Proven models that align with the NHS’s goals
- Digital solutions grounded in real-world support facilitation
- A commitment to inclusive, high-quality support that empowers individuals and eases pressure on health services
The NHS has set a powerful vision. Together, we can turn it into a reality that transforms health, support and lives across the country.